![]() Frustrated, I checked out the next morning. She did say they would have a room in the old tower the following day (so another night hauling ice then pack up everything and move it.yet another inconvenience). The manager told me none of the rooms in our area had refrigerators yet when I passed by the room next to ours (open door from cleaning lady), there it was - a fridge. My low rating is because I talked to the manager about paying the same amount for the room as everyone else (that have fridges) and the inconvenience and I got absolutely zero empathy, too bad (attitude), not sorry. Arrival - our room was in the North tower (and surprise - no fridge). When reserving I requested South Palm tower because all our friends were there and girl on the reservation phone confirmed "yes, I have you in the south tower". A sign in the elevator showed our floor did not have an ice machine so I would be going to a different floor for ice since we did not have a fridge. The room amenities list 'refrigerator' and all our friends rooms had one (8 rooms reserved) but our room did not. The room had a nice view and was partially clean.
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